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We are expanding our Operations in Singapore and we invite suitable candidates with an excellent customer focused mindset to join the motivated team for the following professional positions:

Positions Available

Positive Objective

  1. Preparation of Welcome Kits of CASA accounts for all Branches
  2. Responsible for the handling of deposit account for both retail as well as corporate customers.
  3. Maintenance/Management of stock of inventory of - Welcome kits , Cahiers orders, Draft forms, Cheque books, Image return documents, 2FA Devices
  4. This includes assessing the requirement of the branch, co-ordination with the vendor and timely delivery to the branches as & when required.
  5. Monthly exercise of timely replacement of ATM cards which are due to expire.
  6. Handling of Internet Banking Services for Retail and Corporate customers
  7. Co-ordination with BPO operation for issue in Omni flow
  8. To process the notices received from IPTO coordination with the compliance Deptt
  9. Act as Nodal officer for SDIC for new products and also submit the data required by them on deposit.
  10. Responsibility to ensure the correctness of data in Finacle. (With regard to deposit accounts).
  11. Responsible for ensuring smooth operations of clearing, inward and outward remittance transactions
  12. Organizing the CSM meeting monthly, complaint monitoring committee meeting quarterly and preparing the minutes.
  13. Submission of various reports and surveys, lodging of service desk requests related to ATMs/POs.
  14. Authorizing swift messages and releasing messages caught in ACE-OFAC software whenever needed.
  15. Co-ordination with Compliance Deptt, Audit Deptt and external auditors for review of the deposit accounts
  16. Coordination with External auditors for providing data on behalf of branches.
  17. Coordination with outsource vendors
  18. Dealing of notice received from statutory Bodies and other law firms
  19. Processing of outward Giro Application
  20. Sending request to ITFO for ATM Linking, De linking and PIN reset.
  21. Maintenance of account opening forms
  22. Credit of Inward remittance to Retail customers
  23. Renewal /Creation of Term Deposits and TD advice sent to customers
  24. Payment to INB biller through AXS
  25. Renewal of Deposit policy and Review of outsourcing agreements

Job Requirements

  1. Degree or equivalent, preference will be given to those having various certification courses related to Banking and compliance.
  2. Banking experience of six years, preference will be given to those having working experience in a bank in Branch Operations.
  3. Strong understanding of financial compliance.
  4. Excellent customer focused mind-set.
  5. Dynamic personality to work with the team and provide guidance to others.
  6. Good management skills and analytical mindset one who can effectively analyse a situation and make decisions to address issues/problem.
  7. Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
  8. Sound knowledge of Microsoft applications : Excel/Word/PowerPoint

Responsibilities :

  1. Processing of Letters of Credit — direct / 2nd Advising and LC amendments.
  2. Fax or email Letter of Credit/amendment advice to clients.
  3. Attend to clients over the counter for LC / Amendments collection and handle LC advising charges collection.
  4. Tally daily receipt of advising/amendments charges made by cheque or cash, deposit cash at branch and present cheque for collection every day.
  5. Follow up with clients/LC issuing bank via phone, email or Swift messages for LC/Amendment pending collection at the counter for more than 3 days and for pending advising charges.
  6. Conduct all due diligence / EDD checks such as name screening, sanction checks, as per AML CFT policy and to ensure all checks done as per product checklists if confirmation is required.
  7. Update daily exception report and other monthly reports related to the desk.
  8. Ensuring that all transactions are done as per various policy/regulatory guidelines (compliance, risk, loan, UCPDC, TF Manual and AML/ CFT Policy and Procedures and ICC guidelines etc.)
  9. Achieving business targets allotted.
  10. Reconciliation of Nostro account entries related to the area of operations.
  11. Attending to queries of customers, supervisors and other banks via phone mail, swift, walk in etc. related to the area of operations.
  12. Timely submission of audit documents and attending to audit requirements for all audits including IA, Internal, Compliance, Statutory & Regulatory audits Other trade related activities based on business / Bank requirements


  1. Degree holder, diploma holders may be considered with relevant experience in Trade experience
  2. Minimum 2 years of experience in Trade Finance handling a similar role
  3. Advanced Excel skills is a must
  4. Good communication and Interpersonal skills

Role & Responsibilities :-

Sales & Advisory :-

  1. Market a range of retail banking and investment products.
  2. Upsell and cross-sell the Bank's suite of products and services.
  3. Offer advisory service recommending suitable wealth management products for potential customers.
  4. Knowledge of internal policies and procedures to effectively manage the sales cycle and facilitate operational execution of transactions.
  5. Report sales activities and results to the management on a regular and prompt manner.
  6. Competent on all KYC/CDD procedures, AML guidelines and all other regulatory guidelines governing the Sales & Advisory process.
  7. With the cues from customer feedback, pro-actively identify opportunities and provide feedback for improvements in all areas including product & service offering, sales process or operations.

Customer Relationship Management :-

  1. Take ownership to respond for all customer issues and navigate internally to address issues promptly and/or escalate to relevant authorities promptly.
  2. To act as a single point of contact for all customers under handling.

Operational Efficiency :-

  1. Be responsible for 100% accuracy on the various forms submitted to Operations or to Partners for execution.

Branch related :-

  1. Jointly responsible for the up keep of the branch aesthetics as per the Corporate Identity guidelines.


Qualification :-

  1. Degree holders, preference will be given to MBAs/Executive MBAs.

Experience :-

  1. Years: Minimum of 1-2 years of experience in sales and financial products and services.
  2. Specific type: CMFAS certified required - M5, M8, M8A, M9, M9A, HI

Competency/Skills :-

  1. Excellent customer focused mindset and strong interpersonal skills.
  2. Sound knowledge of banking, wealth management and insurance products
  3. Strong understanding of financial compliance and regulatory requirements in Singapore.

Responsibilities :

Recruitment and Selection:

  1. Process all local recruitment requests in an effective and efficient manner
  2. Manage the various recruitment channels (e.g. job portals, SBI website, universities, headhunters) to maintain a steady flow of quality candidates
  3. Coordinate the interview process to ensure an outstanding candidate's experience
  4. Maintain up-to-date recruitment progress report, talent database and all related staffing communication
  5. Conduct reference check as per the process for all new staff within a month of joining as per the ref check process
  6. Managing orientation program for employee
  7. Responsible for ensuring all Resourcing related to pre-employment standards, reference check, relevant qualifications/certifications are obtained and verified in accordance with HR policy
  8. Responsible for ensuring new joiners are inducted and feel welcomed on their first day of work


  1. To ensure accurate data is entered into the Human Resources Information System as required
  2. To monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, leave records, training and awards)Training
  3. Manage the employee leave portal and monitor the block leave status
  4. Liaise with the various government authority for purpose of government subsidies, surveys as and when needed
  5. Maintain employees files and HR filing system/record keeping and other HR records such as training and payroll
  6. Responsible for a variety of reports ranging from transactional to management reporting
  7. Participate in HR projects and initiatives as and when opportunities arise


  1. Assist in the Training Need Analysis exercise and preparation of training calendar on an annual basis
  2. Preparation of Training data for submission of grants
  3. Arrange for induction program to be conducted on a monthly/quarterly basis
  4. Research for the best and cost effective Training providers and register the nominated participants with the training vendor

Compensation and Benefits:

  1. Responsible for checker role of monthly payroll for Singapore office
  2. Process CPF payment as per latest rules of CPF board
  3. Process Income Tax for all employees in a timely and efficient manner

Employee Relations:

  1. To foster a conducive working environment through employee relations activities and communication
  2. To conduct exit interviews with staff


  1. Degree of Diploma preferably in Human Resource Management
  2. Minimum 3-4 years’ experience in HR managing payroll, CPF, Income Tax matters
  3. Strong knowledge of Employment Act, CPF and Income Tax rules of Singapore
  4. Good excel skills and ability to do data analysis
  5. Capability to interact with individuals at all levels within the organization
  6. Advanced written, verbal, and interpersonal communication skills

Job Description

  1. Perform back office functions for investments in bonds / Govt Securities.
  2. Settlement of deals pertaining to investment, repo, reverse repo & Swaps etc.
  3. Deal creation for investment and other transactions in system.
  4. Calculation of Month-end mark to market of investment portfolio.
  5. Submission of related returns to regulators.
  6. Preparation of annual budget for SBIS.
  7. To review/modify the transfer pricing mechanism model in view of evolving business scenario.
  8. Performance Planning & Reporting: Analyse various business, profitability & efficiency parameters on a weekly basis. Analyse the impact of various business events on profitability and efficiency parameters of SBI Singapore.
  9. Conduct of Branch Management committee meeting at monthly intervals.
  10. International Banking group (IBG) reporting , conducting IBG performance review, BMC and Business & Operations Meetings
  11. To ensure daily Nostro reconciliation and follow up of outstanding entries.
  12. Preparation of data pertaining to investments and performance review.
  13. Handling all audits in related area.

Job Requirements

  1. Degree or equivalent, preference will be given to those who hold master’s degree in the field of Banking/ finance and have done courses related to Banking.
  2. Banking experience of minimum six years, preference will be given to those having working experience in a bank in Branch Operations/ Investment.
  3. Strong understanding of financial compliance.
  4. Sound knowledge of banking systems/processes/procedures.
  5. Good management skills and analytical mindset, one who can effectively analyse a situation and make decisions to address issues/problem.
  6. Excellent communication and inter personal skills with the ability to Interact with all levels of staff and top management
  7. Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.

SBI believes in hiring the best talent from the Industry and provides fair and equal chances of employment. Our rigorous hiring process is designed to provide us with a comprehensive overview of your skills, experiences and abilities. We believe in identifying your unique strengths to place you in the position best suited for you.

Apply for the position of your interest. We will get in touch with you within 2 weeks if your application has been found suitable for the role that you have applied.

An attractive remuneration package commensurate with qualification and experience will be offered to successful candidates.


You are responsible for the content, accuracy and completeness of any application or information you submit to this site.

You confirm that the information that you submit is true and accurate and does not violate any applicable laws or breach any contract or render SBI liable to any claim or proceedings whatsoever.

Our Purposes for Collection, Use and Disclosure of Personal Data We collect personal data from you, and use such personal data for the hiring process. This includes (but is not limited to) using the personal data to:

  • Assess, administer and process your job application
  • Contact you in respect of your job application
  • To validate with the references provided and to conduct employment checks

In order to achieve the purposes stated above, we may disclose the personal data collected from you to the following third parties:

  • Our service providers and agents, including recruitment contractors.
  • Regulatory authorities, statutory bodies or public agencies for the purposes of complying with their respective requirements, policies and directives or to seek information about you (as stated in the next paragraph).

During the hiring process, we may obtain further information relating to you from third parties, including character referees and public records. In doing so, we necessarily disclose your personal data to such third parties.

We may also collect, use and disclose personal data for other purposes, if required or permitted by law.

By providing us with personal data, you agree to the terms of this policy and you consent for yourself to our collection, use and disclosure of personal data on these terms. If you provide third party personal data to us such as the personal data of your spouse, children and/or family members, by doing so, you confirm that you have obtained their respective consents to our collection, use and disclosure of their personal data on these terms.

Retention of Personal Data

We will retain personal data for a reasonable period in accordance with our legal and business purposes, even if your job application is unsuccessful.

We do not usually retain unsuccessful job applications for more than 2 years.

Access to and Correction of Personal Data

If you wish to correct update and/or have access to the personal data we have collected from you, please let us know. Please see How To Contact Us at the end of this policy.

Contact Us

If you have questions or requests concerning the personal data you have submitted to us in connection with a job application, you may contact us at or at:

Human Resources
State Bank of India, Singapore Branch
135 Cecil Street #04-04
Singapore 069536